Return and Exchange Policy JC Entrep (Pty) Ltd 

This return policy is valid for countries: South Africa

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At JC Entrep (Pty) Ltd, we are dedicated to ensuring customer satisfaction. If you're not entirely satisfied with your purchase, we’re here to help.

Here's your updated Return and Exchange Policy:

Return and Exchange Policy
JC Entrep (Pty) Ltd

Countries & Policy
Countries
South Africa

Policy URL
https://www.jcentrep.co.za/return-policy

At JC Entrep (Pty) Ltd, we are dedicated to ensuring customer satisfaction. If you're not entirely satisfied with your purchase, we’re here to help.

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1. Returns

We accept returns for both defective and non-defective products. Returns must be initiated within 7 days of receipt. The item must be unused, in its original condition, and packaging.

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2. Exchanges

Exchanges are available for both defective and non-defective items within the same 7-day window.

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3. Refunds

Refunds are processed to the original payment method after inspection. Refunds cover product costs only; shipping fees are non-refundable. Refund processing time is 2 days.

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4. Shipping Costs

Customers are responsible for return shipping costs. These costs are non-refundable.

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Product Condition & Window

 

Product Condition
New only

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Return Window
7 days

 

Method & Fees

 

Method
Returns can be made at a drop-off location or in-store.

 

Restocking Fees
No restocking fees apply.

 

Contact Us

admin@jcentrep.co.za / sales@spillguard.co.za

+27 72 048 1645
Unit 33, 2 Rooibok Road, Meyerton, 1962

 

Additional Notes

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• Sale items are non-returnable.

• Used or damaged products are not eligible for return or exchange.

• This policy is subject to change without prior notice.

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Thank you for choosing JC Entrep (Pty) Ltd! For assistance, contact us directly.